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Free shipping
Enjoy free standard shipping on all orders worth ₱10,000 or more anywhere in the Philippines—whether by Express Air or Standard Sea Cargo. Shipping fees for smaller orders are calculated upfront at checkout—no hidden charges.
Satisfied or refunded
Shop risk-free with our 30-day return policy. If your order arrives damaged, defective, or not as described, we’ll cover the return shipping and issue a full refund or send a replacement. For change-of-mind returns, you simply cover the return shipping cost.
Top-notch support
Need help with your order or product? Our dedicated customer support team responds within 24–48 hours via email (contact@merxar.com) or instantly during business hours via WhatsApp/Viber (+63 908 201 0969), available Monday–Saturday, 8:00 AM–8:00 PM PHT.
Secure payments
Pay with peace of mind using bank transfers, bank debit cards, credit cards, PayPal, and e-wallets (such as GCash, Maya, and GrabPay). All payments are processed through secure, encrypted gateways. We never store your payment details and comply with strict data protection standards.
